Terms of Use

Last Updated: December 2025

About This Website 

This website, located at www.diannefrost.com (the “Website”), is owned and operated by Dianne Frost Luxury Travel. (“Dianne Frost Luxury Travel,” “we,” “us,” or “our”). 

By accessing or using this Website, you agree to comply with and be bound by these Terms of Use (the “Terms”). If you do not agree to these Terms, you must not use this Website.

Users of this Website are referred to as “you,” “your,” or “client(s).”

Acceptance of Terms 

Access to and use of this Website are provided strictly on the condition that you accept and agree to these Terms in their entirety.

You must be at least 18 years of age and have the legal authority to make bookings on your own behalf or on behalf of other persons. By using this Website, you represent and warrant that you meet these requirements.

Additional Terms and Policies 

These Terms incorporate by reference the following additional documents, which also govern your use of the Website:

Privacy Policy

• Explains how we collect, use, and protect your personal information.

Booking Terms and Conditions

• Outlines the rules and conditions governing travel reservations and bookings. A copy of the booking terms and conditions is supplied to you at the time of booking, and is also available to you upon request.

Website Content and Intellectual Property 

All content, text, images, graphics, videos, logos, and other materials available on or through this Website are owned by or licensed to Dianne Frost Luxury Travel. They are protected by Canadian and other jurisdictions' copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use this Website for personal, non-commercial purposes only.

You must not copy, modify, reproduce, republish, display, distribute, sell, license, or otherwise exploit any content from this Website without the express prior written consent of Dianne Frost Luxury Travel.

Use of the Website 

This Website is intended solely for lawful purposes, including obtaining information about and purchasing travel-related products and services. You agree not to:

1. Make any false, speculative, or fraudulent bookings;

2. Access or attempt to access any data not intended for you;

3. Introduce or distribute viruses, malware, or harmful code;

4. Interfere with or disrupt the functionality of the Website; or

5. Misrepresent your identity or authority to act on behalf of another person.

Dianne Frost Luxury Travel reserves the right to restrict, suspend, or terminate your access to the Website at any time if misuse or unauthorized activity is detected.

Information Submissions

To access or use certain portions of this Website, you may be required to provide information through online forms or other submission fields. You agree that all information you provide through this Website shall be true, accurate, current, and complete. Dianne Frost Luxury Travel relies on the accuracy and completeness of the information you submit. You are solely responsible for any loss, damage, or additional costs that you, Dianne Frost Luxury Travel, or others may incur as a result of any inaccurate, incomplete, or misleading information provided by you.

You represent and warrant that any Submissions you provide do not infringe the intellectual property or other rights of any third party. You are fully responsible for the content and legality of all information you provide to Dianne Frost Luxury through this Website.

Pricing and Availability 

All prices displayed on the Website are in Canadian dollars (CAD) unless otherwise indicated. Prices are subject to change without notice and are not guaranteed until your reservation is confirmed.

All travel products and services are subject to availability and the terms and conditions of the respective travel suppliers.

Errors and Problems 

While Dianne Frost Luxury Travel strives to ensure that all Website content (images, videos, featured airlines, cruise lines, accommodations, experiences, and destinations) is accurate and up to date, we cannot be held responsible for changes beyond our control or for any inaccuracies.

Dianne Frost Luxury Travel does not guarantee that the Website will be free from viruses or that access to the Website will be uninterrupted. You must not misuse the Website, including by knowingly introducing viruses, Trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to the Website, the server on which the Website is stored, or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you may be committing a criminal offence. Dianne Frost Luxury Travel will report any such breach to the relevant law enforcement authorities, and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

Third-Party Suppliers 

All travel packages, flights, accommodations, cruises and experiences displayed on this website are supplied to Dianne Frost Luxury Travel by various third-party suppliers (travel suppliers) and, in turn, are subject to their own terms and conditions. Dianne Frost Luxury Travel is a seller for third-party suppliers and is in no way responsible for incidents arising from or caused by any third-party supplier.

It is the client's responsibility to refer to the appropriate third-party supplier for the terms and conditions specific to the travel services purchased through Dianne Frost Luxury Travel.

Dianne Frost Luxury Travel cannot be held liable for any loss, damage or injury of any nature whatsoever, whether to person or property, that may arise from the purchase of any travel services. By purchasing travel services, you, the client, hereby acknowledge and agree to the terms and conditions listed above without modification.

Links to Third-Party Websites 

This Website may contain hyperlinks to third-party websites for your convenience. These linked sites are provided solely as a convenience to you and not as an endorsement by Dianne Frost Luxury Travel of the content on such linked sites. Dianne Frost Luxury Travel makes no representations or warranties regarding the correctness, accuracy, performance or quality of any content, software, service or application found at any linked site. 

Diannne Frost Luxury Travel is not responsible for the availability of the linked site or the content or activities of such sites. If you choose to access third-party sites, you do so at your own risk and are subject to their respective terms and privacy policies.

Inbound Links

Dianne Frost Luxury Travel generally encourages and permits linking to the Home page of this Website via a plain text link, without requiring a formal agreement. Linking to any other page of this Website, however, is strictly prohibited unless a separate written agreement exists with Dianne Frost Luxury Travel that clearly outlines the rights and responsibilities of such linking.

Any website, application, or device that links to the Home page or any other page on this Website is strictly prohibited from:

1. Replicating any content from this Website;

2. Using a browser or border environment around the content;

3. Implying that Dianne Frost Luxury Travel endorses its website, products, or services;

4. Misrepresenting any facts, including its relationship with Dianne Frost Luxury Travel;

5. Presenting false or misleading information about Dianne Frost Luxury Travel products or services; or

6. Using Dianne Frost Luxury Travel logos, trademarks, or branding without express written permission.

Dianne Frost Luxury Travel reserves the right to withdraw linking permission at any time, without notice or liability.

To request permission to link to this Website, please contact us here.

Any framing of this Website or its content, by any method, is strictly prohibited.

Disclaimers 

The information, software, products, and services provided on this Website are offered “as is” and “as available,” without any warranties, express or implied.

Dianne Frost Luxury Travel makes no representation or warranty regarding the accuracy, reliability, or completeness of the content on this Website or of the products and services provided by travel suppliers.

To the fullest extent permitted by law, Dianne Frost Luxury Travel disclaims all warranties, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability 

To the fullest extent permitted by applicable law, Dianne Frost Luxury Travel, its employees and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or relating to your use of the Website or any travel services booked through it.

You agree not to use the Website for any commercial or business purposes, and in no event shall Dianne Frost Luxury Travel be liable for any incidental, indirect, exemplary, punitive and/or consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the website.

Modifications and Termination 

Dianne Frost Luxury Travel reserves the right to amend these Terms at any time without prior notice. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the Website constitutes acceptance of the updated Terms.

We may also suspend or permanently terminate access to the Website for maintenance, technical, or business reasons.

Jurisdiction and Legality 

Dianne Frost Luxury Travel is an independent affiliate of Escapes.ca. (Skyland Travel Inc.), a licensed travel agency operating in Canada. It complies with applicable provincial regulations governing the sale of travel services.

Escapes.ca (Skyland Travel Inc.) is registered with Consumer Protection BC (CPBC) BC License #2143 and with the Travel Industry Council of Ontario (TICO) registration number #50022202. 

CPBC: www.consumerprotectionbc.ca

TICO: www.tico.ca

Dianne Frost Luxury Travel does not divulge client information to third parties; however, we may do so if required by government or law enforcement authorities, a court order, or to protect the rights and/or property of Dianne Frost Luxury Travel, Escapes.ca and Skyland Travel Inc.

Entire Agreement

These Terms of Use, together with our Privacy Policy and Booking Terms and Conditions, constitute the entire agreement between you and Dianne Frost Luxury Travel regarding your use of this Website and supersede all prior communications, representations, or agreements relating to its subject matter.

Contact Us

If you have any questions, comments, or concerns regarding these Terms of Use, please contact us here.